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JAVA Heap Issue

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  • JAVA Heap Issue

    I'm running MIRTH 2.0.1.5164 and I'm getting an error when trying to read the dashboard on certain channels. "There was an out of memory error when trying to retrieve messages. Increase your heap size or decrease your page size and search again." I checked for the wrapper.conf file and there’s not one in version 2.0.1.5164. I also found a section under the server manager and change the server memory to 512 and even 1024 and same issue.

  • #2
    Approximately how many channel do you have?
    Gerald Bortis | Chief Information Officer | Mirth Corporation

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    • #3
      I have about 12 channels running but only 5 are started... This is the only channel that I'm having a problem with. The file is about 1.2 to 1.5 MB. It's being processed as an X12 file.

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      • #4
        I believe you are getting the out of memory error when viewing the Message browser and not the dashboard, is that correct? If you have large messages and try to view many of them at the same time, you are going to run into issues. I would set the browser page size to 2 on the setting screen and try again
        Daniel Svanstedt
        Software Engineer
        Mirth Corporation

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