Error messages are not pruning

[ptmcomms]

Hello.

Recently, in our mirth production enviroment, we have changed our channels configuration to stop allow message archiving, so the error messages can be pruned after 30 days. The pruner runs everyday at 4:00 am, but the error messages are not being pruned, we still have error messages from the begining of the service.

Mirth version is 3.7.1

Pruner conf:
pruningConf.png


Channel conf :

ChannelsConf.png


We also have tried turning prune Events into "yes" in pruner config, but it did not work.

[pacmano]

Errors never prune in 3.7.1. I think 4.0 and later added that option. Check release notes.

[pacmano]

In 4.0.1 for sure:

2022-08-03_15-14.png

[lightswitch]

I had a similar issue. Although it was set to prune it couldnt because it couldnt find the threshold to prune as it was timing out as it was never pruning in the first place and data built up. The Only way was to export and import same channel back