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  • Cannot open channels

    Our mirth server is failing at the moment. When I take a look and try to open one of the channels it is giving me the following error shown in my attachment. This is a production issue and I was wondering if there is a fix for this or if I should simply recommend a restart of the server that mirth lives on? Thanks!
    Attached Files

  • #2
    That sounds like you've used Java 8 on 3.0.0 or 3.0.1. http://www.mirthcorp.com/community/w...m+Requirements
    Step 1: JAVA CACHE...DID YOU CLEAR ...wait, ding dong the witch is dead?

    Nicholas Rupley
    Work: 949-237-6069
    Always include what Mirth Connect version you're working with. Also include (if applicable) the code you're using and full stacktraces for errors (use CODE tags). Posting your entire channel is helpful as well; make sure to scrub any PHI/passwords first.


    - How do I foo?
    - You just bar.

    Comment


    • #3
      Thanks Nick! As a follow up, I was suspecting it was some sort of Java error as well. According to our Linux server I find that our version is in line with the requirements:

      [[email protected] logs]# java -version
      java version "1.7.0_79"
      OpenJDK Runtime Environment (rhel-2.5.5.1.el6_6-x86_64 u79-b14)
      OpenJDK 64-Bit Server VM (build 24.79-b02, mixed mode)

      So I decided to do a restart after killing the java services:

      sudo killall java
      cd /opt/mirthconnect
      sudo ./mcservice start

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      • #4
        FYI OpenJDK is not officially supported... only the Oracle/Sun JRE.
        Step 1: JAVA CACHE...DID YOU CLEAR ...wait, ding dong the witch is dead?

        Nicholas Rupley
        Work: 949-237-6069
        Always include what Mirth Connect version you're working with. Also include (if applicable) the code you're using and full stacktraces for errors (use CODE tags). Posting your entire channel is helpful as well; make sure to scrub any PHI/passwords first.


        - How do I foo?
        - You just bar.

        Comment

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